Privacy Policy

Kestrel Steel (“Kestrel Steel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at kestrelsteel.com or engage with our services.

We may collect the following types of information:

• Contact information you provide through our contact form, including your name, email address, phone number (optional), company name (optional), the type of work you need, your project details and location, and any links to drawings you include.
• Campaign and referral information such as the campaign or link that brought you to our site (for example, UTM parameters and ad click identifiers) and the referring page, stored in your browser and sent with your inquiry.
• Usage data such as your IP address, browser type, pages visited, and time spent on our site, collected automatically through standard web technologies.
• Communications you send to us via email or other channels.

• To respond to your inquiries and provide our services.
• To communicate with you about projects and engagements.
• To improve our website and user experience.
• To comply with legal obligations.

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations. These include providers of website hosting and analytics (Vercel), email delivery (Resend), and spam and bot protection (Cloudflare Turnstile).
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of Kestrel Steel, our clients, or others.

Our website uses cookies and similar browser storage for the following purposes:

• Visit counts. Vercel Web Analytics counts visits without cookies. It recognizes a visitor for up to 24 hours using a hash of the incoming request.
• Form protection. Cloudflare Turnstile checks that our forms are being used by a person and may use its own cookies and browser storage to do so.
• Campaign and confirmation details. We store the campaign or link that brought you to our site in your browser’s local storage and use it for up to 90 days. It is sent to us only if you submit an inquiry. After you submit a form, a short confirmation stays in that browser tab until you close it, so the thank-you page can show that we received your request. It does not include your contact details.

You can block or delete cookies and browser storage in your browser settings, but our forms may not work without them.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us at hello@kestrelsteel.com.

We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), which applies to commercial activity in Ontario. If you are not satisfied with how we respond to a privacy concern, you can file a complaint with the Office of the Privacy Commissioner of Canada.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or our data practices, please contact us at hello@kestrelsteel.com.